LoanTube is resolute and earnest to your privacy. Because at the end of the day, we know, everyone is a customer, even we are. We also face issues with a few products or services and it feels really bad when the policies are not transparent. We don’t want to give this feeling to anyone dealing with us. Our mission is to spread smiles and happiness everywhere, and we assure you that we will do our level best to put that smile on your face.
This Privacy Policy will give you an idea of what, why and how we collect, disclose, store, transfer and use your information.
Learn how transparent we are because for us, YOU are the priority. Without you, we do not exist. And, we really mean it.
LoanTube is a trading style of Tiger Lion Financial Limited. Tiger Lion Financial Limited is based in London as a credit broker. There are a few important information about us which we will simplify and write in bullet points for an easy read. We have a lot of missions, one among them is a simplification. We are already making loans simplified, but apart from services, there are other things too. We will take care of everything.
See, it was easy. Right? We told you, we will make it easier. Now you have all the necessary information about us. Technically, it was an introduction. If you are still reading on, then we would like to convey that we are glad to meet you (even though virtually). What do we do? We are a bunch of simple people with a common interest, that is, to make this world a better place.
Moreover, we also carry out the business of credit brokerage in the United Kingdom. Our Company does not provide any loans or make any credit decisions. We are easy people, dealings with us is much easier than it seems.
We forgot to tell you! This policy should be read in conjunction with our Terms and Conditions and Cookies Policy into which this Policy is incorporated by reference.
LoanTube is one-of-a-kind loan brokering firm which operates in the United Kingdom. By calling ourselves “one-of-a-kind”, we mean it (we are not being repetitive here, but we are just ringing a bell). Now, you must be thinking that why are we claiming to be different? You’ve hit the bull’s eye. Everything about us is different in its own way. Right from the website, its content, and the services we offer.
We do not operate like other loan comparison sites. Here at LoanTube, we place paramount importance in maintaining transparency and your trust.
LoanTube works as a comparison platform which compares actual APRs (Annual Percentage Rate) and monthly repayments from multiple lenders to ensure that you are not opting for any loan under a deception, and that you have multiple loan options to choose from. We have a proprietary loan matching engine which connects the borrowers with suitable lenders in real-time.
In short, what you see on our website is what you get in real. Because we are real and our ethics don’t allow us to deceive our customers.
Do you need to know more? Please don’t hesitate from checking our Terms and Conditions and About Us for more information.
We would be more than happy to help and assist you with your queries. We have listed down various ways by which you can reach out to us:
Before going through the whole Privacy Policy, we would like to educate and inform our users to understand the meaning and role of this policy. We are real people who are trying to help out those who are in need. And for that, we need to make sure that everything that goes on our website has an explanation. A human explanation which is easy to understand and go through.
A Privacy Policy is a legal statement that discloses all of the ways a company or an organization accumulate, discloses, manages and uses a customer’s data. When you share your personal information with us, you do it with a certain amount of trust. We don’t want to lose you or your trust. Hence, we will explain how we are safeguarding your personal information.
Besides, the right to privacy is a highly developed area of law in Europe. GDPR imposes stringent rules on the collection of personal information belonging to EU residents, including a requirement for privacy policies to be more concise, clearly-worded, and transparent in their disclosure of any collection, processing, storage, or transfer of personally identifiable information.
We hope that you will not face any problems in understanding our Privacy Policy and even if you face issues with it, don’t hesitate to speak to us. We will be happy to hear your voice and assist you.
You should also read our Terms and Conditions and Cookies Policy carefully alongside this Privacy Policy before you decide to use our services.
Personally identifiable information can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.
Easier Version of the above definition: Personal information is data that can be used to identify or contact a single person.
We may collect your personal information directly from you when you use of our services or from our partners in the ways mentioned below:
All the data we collect from you are always in compliance with the following legal requirements under the GDPR:
We sincerely request our users to provide us with the true and correct information, as this would be helpful for us to offer you a suitable loan. It is essential that personal information is accurate and kept up to date at all times to effectively conduct our business activities. Please contact us at any time to update your personal information, or to advise us that information held by us is inaccurate or incomplete.
Following is the list of information collected by us for you, your financial associate, your business and other people & businesses linked to you in any way:
We will only collect personal information which is reasonably necessary for, or directly related to, the functioning of our services.
The information collected is primarily for the purposes of assessing your application for a loan, establishing your identity, contacting you, managing our risk, to comply with our legal obligations. However, we may also use your information for other purposes as mentioned below:
We keep Personal Information obtained about you as set out in this Privacy Policy for no longer than six (6) years after you last used any of our website or services or until you request us to delete it. To see a list of our websites, please refer to the bottom of this page.
After the expiration of that period, the corresponding data is routinely deleted, as long as it is no longer necessary for the fulfilment of the purposes outlined in this Privacy Policy for which we obtained your Personal Information or if we aren’t required or permitted by law to store it for a longer period.
Please note that if you ask us to delete your personal information before then our routine deletion period, it may still remain on our backup systems for only legal or other regulatory reasons.
When you use our service(s), your information will be shared with the following third parties:
In order to facilitate our services, we may need to let them process your personal information. We will make sure that they keep the information secure and in accordance with our instructions, the General Data Protection Regulation 2016 (“GDPR”) and other UK privacy legislation.
We may also share your personal information where we are obliged to do so for a legal or regulatory reason, for e.g. to prevent or detect crime, for compliance monitoring or to enforce or apply our Terms of Use and other such agreements.
Also, we may share your personal information with any third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal information in the same way as set out in this privacy policy.
You can check list of our partners & third party websites here Our Partners.
We generally do not permit any of our external third-party suppliers to transfer and store customer data outside of the EEA. Some of our partners, third-party suppliers and service providers may have a presence outside of EEA or their data processors may be based outside of EEA. Where this is the case and we are made aware of this, we will take all steps reasonably necessary to ascertain and seek assurance from any such third party that your data will be treated securely and provided no less security and protection than it would if it were stored in the UK. Where this is the case, we will make sure that they agree to: keep your personal information secure; apply the same levels of protection as we are required to apply to information held in the UK, and to use it only for the purpose of providing our services. We will do this by putting in place appropriate safeguards and protections as stated under UK law, for example using a data-transfer agreement incorporating certain standard model protection clauses.
An HTTP Cookie contains a string of texts that has information about the browser. Each cookie is effectively a small lookup table containing pairs of values. Once the cookie has been read by the code on the server or client computer, the data can be retrieved and used to customise the web page appropriately.
We use cookies to identify your browser so we can tailor your browsing experience and keep track of how you use our website so that we can improve our services. Also, we require cookies to remember your preferences, maintain authentication and security, enhance service features and performance, research and analytics, and for advertising purpose.
Please go through our Cookie Policy for detailed information.
When your privacy is a matter of utmost concern for us then data security also holds the same level of concern. We take proper security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
We will keep Your Personal Data secure in accordance with our legal responsibilities. Also, reasonable steps will be taken to safeguard your Personal Data against it being accessed unlawfully or maliciously by a third party.
We expect you to take judicious steps to safeguard your own privacy when transferring information to us, such as not sending confidential information over unprotected email, ensuring email attachments are password protected or encrypted and only using secure methods of postage when original documentation is being sent to us.
Your Personal Data will be retained by us either electronically or in paper format for a maximum of six years (as mentioned in the Information Retention), or in instances whereby we have the legal right or legal obligation to retain your information, we will retain it for as long as it is required or permitted.
Please note that where it’s appropriate, our sites use HTTPS to help keep information about you secure. However, no data transmission over the internet can be guaranteed to be totally secure. Certain information may also be encrypted to minimise the risk of interception during transit. We also ensure high level of inbuilt security checks while transferring/processing your personal information within our group websites mentioned at the end of the page, to our partners, other companies & advertisement networks.
You have the right to be informed about the collection and use of your personal data. This is a key transparency requirement under the UK General Data Protection Regulation (“UK GDPR”). We must provide you with information including:
(1) Our purposes for processing your personal data;
(2) Our retention periods for that personal data; and
(3) Details of who it will be shared with.
You have the right to obtain from us confirmation as to whether or not personal data concerning you is being processed, and, where that is the case, access to the personal data and the following information:
Please note that the personal data won’t include:
(1) any Information relating to another person (e.g. a fraudster) who has opened an account in your name, where we’ve good reason to believe that the personal data doesn’t relate to you (e.g. that person’s IP address, telephone number, email address, bank details), and
(2) your credit report and credit score. You will need to contact the credit reference agency to get this information.
If you wish to avail yourself of this right of confirmation, you may do so, at any time, by sending us an email on info@loantube.com or by writing to Data Protection Officer at Tiger Lion Financial Limited, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.
In order to exercise the right to object, you may contact us by sending us an email on info@loantube.com or by writing to Data Protection Officer at Tiger Lion Financial Limited, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ. In addition, you are free in the context of the use of information society services, and notwithstanding Directive 2002/58/EC, to use your right to object by automated means using technical specifications.
You have the right to obtain from us, without undue delay, the rectification of inaccurate personal data concerning you. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement.
You have the right granted by the European legislator to obtain from us the erasure of personal data concerning you without undue delay, and we have the obligation to erase personal data without undue delay where one of the following grounds applies, as long as the processing is not necessary:
If one of the aforementioned reasons applies, and you wish to request the erasure of personal data stored by Tiger Lion Financial Limited or any of its trading websites, you may, at any time, by sending us an email on info@loantube.com or by writing to Data Protection Officer at Tiger Lion Financial Limited, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ. Data Protection Officer of Tiger Lion Financial Limited shall promptly ensure that the erasure request is complied with immediately.
Where we have made personal data public and are obliged pursuant to Article 17(1) to erase the personal data, we, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform other controllers processing the personal data that you have requested the erasure by such controllers of any links to, or copy or replication of, those personal data, as far as processing is not required. Data Protection Officer of Tiger Lion Financial Limited will arrange the necessary measures in individual cases.
You have the right granted by the European legislator, to receive the personal data concerning you, which was provided to us, in a structured, commonly used and machine-readable format. You have the right to transmit those data to another controller without hindrance from us to which the personal data have been provided, as long as the processing is based on consent pursuant to point (a) of Article 6(1) of the GDPR or point (a) of Article 9(2) of the GDPR, or on a contract pursuant to point (b) of Article 6(1) of the GDPR, and the processing is carried out by automated means.
Furthermore, in exercising your right to data portability pursuant to Article 20(1) of the GDPR, you have the right to have personal data transmitted directly from one controller to another, where technically feasible and when doing so does not adversely affect the rights and freedoms of others.
In order to assert the right to data portability, you may, at any time, contact us by sending an email on info@loantube.com or by writing to Data Protection Officer at Tiger Lion Financial Limited, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.
You have the right granted by the European legislator to obtain from us the restriction of processing where one of the following applies:
If one of the aforementioned conditions is met, and you wish to request the restriction of the processing of personal data stored by Tiger Lion Financial Limited or any of its trading websites, you may at any time contact us by sending us an email on info@loantube.com or by writing to Data Protection Officer at Tiger Lion Financial Limited, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ. The Data Protection Office of Tiger Lion Financial Limited will arrange the restriction of the processing.
In case you need to understand the mechanism of our data collection, usage, violations, security and any other data security-related information, or if you have any concerns about how we have handled your personal data, you are requested to contact our dedicated Data Protection Officer. A DPO is a nominated officer oversees data protection strategy and implementation to ensure compliance with GDPR requirements.
Our Correspondence Address:
The Data Protection Officer
Tiger Lion Financial Limited
71-75 Shelton Street,
Covent Garden,
London,
WC2H 9JQ
If you wish to contact our DPO by email, you can send your email on info@loantube.com
We reserve the right to amend or modify this Privacy Policy at any time and if we change or revise the policy, it will be published on this page. If we make significant changes to this policy, we may also notify you by other means such as sending an email. Where required by law we will obtain your consent to make these changes.
You can also check us on FCA register by clicking on Tiger Lion Financial Limited.
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Last Reviewed: May 2024
